Privacy Policy

Tolopi is a digital health platform committed to protecting the privacy and well-being of its users. Our privacy policy follows legal requirements to ensure the safety of your medical information and provide you with details about our privacy practices.

This policy applies to the use of any data collected by us in relation to your use of the Tolopi website. Be sure to read and understand this privacy policy. By using our website for the first time, you must read and accept it upon registering an account. If you do not accept this privacy policy, you must stop using our website immediately.

Information about us

Our websites and platform, accessible through tolopi.io, tolopi.com, tolopi.se, and tolopi.shop, are owned and operated by Swedcon18 AB, a company registered in Sweden with an address at Allmogevägen 106, Växjö, Kronoberg County.

Our LinkedIn: linkedin.com/in/topoli

What does this policy cover?

This privacy policy only applies to the use of our website. It does not extend to other websites you may access through links on our site. We have no control or responsibility over the use or storage of your personal data on other sites. We recommend you review the privacy policies of such sites before providing any information to them.

What data do we collect?

Demographic Information: name, address, date of birth, phone number, email, etc.
Medical History: medications, allergies, previous surgeries, family health history, vaccines and immunizations, etc.
Diagnosis: medical conditions, symptoms, diagnoses, etc.
Treatment Plans
Billing Information: medical invoices, payment details, etc.
Other relevant information: lab results, imaging reports, etc.

What do we do with your personal data?

We use your private health information for the following purposes:

To provide simple, appropriate, and adequate diagnosis, treatment, and medical care.
To facilitate your healthcare operations and activities, such as maintaining medical records, scheduling appointments, tracking doctors, etc.
To receive payments for medical bills.
To improve the quality of our services through new features, offers, and promotions.

We also use your data to help us deliver the best services and experiences with our product. This includes:

Managing your account and access to our services.
Personalizing your experience when using our product.
Sending you emails about newsletters, updates, alerts, etc. (which you can subscribe to).
Analyzing your experience and collecting feedback to enable continuous improvement of our service and your experience.
Market research.

Disclosure of your personal data

Tolopi understands that this data is your personal and private health information; therefore, we are committed to protecting it and not disclosing it to third parties without your written consent. However, we may disclose your data to third parties without your written consent in the following circumstances:

To healthcare providers.
To public health authorities: We may disclose your private health information to public health authorities for reporting purposes as required by law.
As required by law: This may include court orders, compliance with legal regulations, or government agency requirements.

User Rights

At Tolopi, you have rights regarding your private health information. These rights include:

Right to access and review your personal data: You can request a copy of your personal data through the provided contact details.
Right to request amendment of records: You can request correction of records if they are considered incorrect or incomplete.
Right to request restrictions: Our users have the right to request restrictions on how we use and disclose their private health information.
Right to file a complaint or inquiry: In case of any privacy violation, you have the right to file a complaint with the relevant data protection authorities.

How we store and protect your data

Data security is of great importance to us and is a legal requirement. We have implemented technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These measures include:

Physical security measures, such as restricted access to records.
Technological and administrative controls and procedures through data encryption.

Despite the security measures we take, it is important that our users take appropriate precautions when transferring their data over the Internet. We will ensure that your personal data is handled securely, including protection against unauthorized or illegal processing, access, loss, destruction, damage, or any form of data breach.

How we retain and delete your personal data

We will retain your private health information as long as it is necessary to provide you with care. Your data will be deleted if we no longer need it in accordance with our data retention policy. Our general data retention policy will apply unless the user specifically requests deletion.

Changes to this privacy policy

If we make changes to this privacy policy, we will post them immediately on our websites or provide you with a revised copy. We recommend that you review this page regularly to stay informed.

Contact us

If you have any questions or need further assistance regarding this policy,Contact us